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LIVE VIDEO:
Why isn't any video showing up?
This usually means that you do not have the needed version of the Flash player installed on your computer. Please download the latest version, install it, restart your web browser and try it again.
Why can I hear the audio but not see the video?
This occurs when the speed of your Internet connection is slower than the bit rate of the video clip you are watching and can be caused by either (a) your selecting of a bit rate for the video clip that is to high for your Internet connection or (b) Internet traffic congestion reduces the speed of your connection below what it should be (for example, you have a high speed DSL or cable modem connection to the Internet, but due to Internet congestion or shared usage, the effective speed of your Internet connection is actually closer to a 56kbs dial up connection).
If you still need help, please contact our technical team for a swift response: help@tolife.com
